FAQ
Frequently Asked Questions (FAQ)
🛍 Orders & Shipping
Q: How long does shipping take for the Step-In Dress?
A: The Step-In Dress is Made to Order to ensure premium quality and craftsmanship. Please allow 2–3 weeks for production and delivery. In some cases, your order may ship sooner depending on current inventory and materials.
Q: How long does shipping take for other items?
A: All other items, including cover-ups, dresses, shoes, and accessories, typically ship within 7–10 business days.
Q: Do you offer international shipping?
A: At this time, we only ship within the United States. We plan to offer international shipping in the near future.
Q: Will I receive a tracking number?
A: Yes! Once your order is processed and shipped, you’ll receive an email with your tracking information. If you don’t see it, please check your spam folder or reach out to support@tntdressco.com.
🔁 Returns & Exchanges
Q: What is your return policy?
A: Returns are accepted on unworn, unused items with original tags within 7 days of delivery. Made to Order pieces like the Step-In Dress are eligible for exchange or store credit only. Please view our Returns Policy for full details.
Q: Can I exchange an item for a different size or color?
A: Absolutely! If the item is in stock, we will exchange it for another size or color. Contact support@tntdressco.com to initiate an exchange.
👗 Product Details & Fit
Q: What sizes are available?
A: TNT Dress Co. offers styles for every body type, from Petite to Plus Sizes. The size guide is usually provided on each product’s page.
Q: How do I know if the Step-In Dress will fit me?
A: The Step-In Dress is designed to be flexible, flattering, and easy to wear for women of all shapes. If you’re unsure, our style team is happy to assist at support@tntdressco.com.
Q: What makes the Step-In Dress different from other dresses?
A: The Step-In Dress is an original, custom design made to eliminate the struggles of getting dressed. No hassles, or awkward contortions—just step in, pull up, and go. It’s fashion made effortless.
💌 Customer Support & Services
Q: How can I get in touch with TNT Dress Co.?
A: Our client support team is available 24/7 at support@tntdressco.com. Whether you need help with your order, styling advice, or have a question, we’re here for you.
Also, during normal business hours you can reach out to (702)551-5021.
Q: Do you offer gift cards?
A: Not at this time.
Q: Do you take custom or bulk orders?
A: Yes, we’d love to collaborate for events, boutiques, or group styling. Reach out to support@tntdressco.com to discuss your needs.
✨ About TNT Dress Co.
Q: What is TNT Dress Co.?
A: TNT Dress Co. is a fashion brand built on a mission to make fashion accessible, empowering, and effortless for every woman. Our signature design, the Step-In Dress, was created to solve a problem real women face every day—getting dressed should be easy, not stressful.
Q: Who founded TNT Dress Co.?
A: TNT Dress Co. was founded by Lady Nicole-Tayan, a single mother and former boutique employee who saw firsthand how many women struggled with everyday fashion. She created the Step-In Dress as a solution, and TNT Dress Co. was born from her passion to help women feel beautiful and confident without complication.
Q: What does TNT stand for?
A: TNT stands for The Nicole-Tayan, then we add Dress Co. — TNT Dress Co. has commitment to quality, comfort, and style that never fades. We stand by safe practices.
Q: How is TNT Dress Co. different from other fashion brands?
A: We don’t just sell dresses—we offer a lifestyle solution. From our inclusive sizing to our thoughtful designs and personal client care, TNT Dress Co. is a brand that listens to women and creates with purpose.
Q: How can I support TNT Dress Co.’s growth?
A: You can support us by sharing our story, purchasing from our collections, which helps us stay in business. Every order helps us get closer to bringing TNT Dress Co. to more women everywhere.